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How do i return an item?

In the event you need to return an item, you will find instructions on the invoice which we send out with your order. 

Step 1

Fill out the necessary details on the back of the invoice stating the reason for return and whether you require a refund or exchange. To download returns form click here

Step 2

Package up Parcel and use Returns label that you Download and Print here

UK Customers     Please send goods back to the address below. 

Non UK Customers - Please send goods back to the address below using recorded mail as we cannot be responsible for goods lost or delayed in transit back to us. Download and Print the Returns label here

Step 3

Or Return goods to our store at 23 Gordon Street, Glasgow G1 3PW 

Returns Department

Greavessports.com

23-25 Gordon Street

Glasgow

G1 3PW

United Kingdom

You may cancel your order any time within fourteen (14) working days from the day you receive the goods. However please note that you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within 30 days of the day of cancellation.

Please note that you have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

In all cases the items must be returned in their original condition including any packaging. For example shoes must be returned in their original boxes, items of clothing such as jerseys / shorts must be returned with their tags and in any bags / packaging they were dispatched in. All goods are inspected upon their return to us as per above.

 

FREE GIFTS/ITEMS 

If you have received a free gift with your purchase and wish to return the item you paid for, for a refund, you must also return the free item received. If the free item is not returned, we will refund the value of your purchase minus the full value of the free gift.

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