Your points are still worth the same even though the balance looks different. Our new loyalty programme has come with a new way of calculating points. In Greaves Gold, you earned 5 points for every £1 spent, in Greaves Loyalty, you earn 1-2 points for every £1 spent (depending on your tier). Your new points balance should be your old points balance divided by 5.

Anyone can join. The programme is free and open to all customers.

You can sign up by clicking Join Now on the Greaves Loyalty page or clicking Register on any product page.

You earn points every time you shop with Greaves on both full price and discount items, plus extra points for selected actions like reviews, birthdays, and following Greaves on social media.

You earn 1 point for every £1 spent. If you’re in a higher tier, you earn points faster.

- Bronze: 1x points for every £1 spent

- Silver: 1.5x points for every £1 spent

- Gold: 2x points for every £1 spent

Yes. You can earn points through engagement actions such as following Greaves on social media or leaving a product review.

Yes. Points expire 12 months after they are earned if they’re not used.

Your tier is based on how much you spend over a rolling 12-month period. The more you spend, the higher your tier and the better your rewards.

You’ll automatically move up when your spend reaches the next tier threshold.

Yes. Tier status is reviewed on a rolling 12-month basis.

You can redeem your points at checkout to get money off your order. Each reward has a minimum spend, which you can see above in the "How To Use My Points" section. Just log in, shop and then head to checkout and you will see any rewards that you can choose to apply.

Gold members receive free standard delivery on all orders, and earn 2 points for every pound spent.

Points usually appear shortly after purchase. If there’s an issue, please contact customer support.

You can leaves Greaves Loyalty at any time by unsubscribing through the Greaves Loyalty emails.