Jump to:

UK Delivery Information

All standard domestic orders are dispatched using Royal Mail or Parcel Force as default and may require a signature upon receipt of the goods. We charge flat rates per address, depending on the delivery method and total weight of order. Rates (incl. VAT) are as follows:
Standard Information:
Service | Delivery Time | Cost
Standard Delivery | 3-4 Working Days | £4.99
Express Delivery | 1-2 Working Days | £6.99
Collect in store | 1-2 Days Working Days | Free

We offer free Standard UK delivery on all orders over £75.00
*We aim for all orders to be dispatched the same working day if you order before 2:00pm Monday to Friday. Orders placed after 2:00pm Friday and over the weekend will be dispatched on the Monday. Royal Mail Tracked 24 aim to deliver your parcel the next working day but please be aware this is an estimate rather than a guarantee.

 

Seasonal Peaks

During seasonal peaks please allow up to 2 working days for your order to be dispatched on your designated service. If you require any further information on this, please contact our Customer Care team. Your order may be split into separate packages.

Please note: Some items may incur additional postage charges due to their size and weight. This will be displayed at the checkout stage of your purchase. Example products: Umbrellas, golf clubs, hockey sticks, racquets, snooker/pool cues, skis/snowboards, table tennis tables etc.

COLLECT IN STORE

We offer a Collect in Store option at our checkout page. Once your payment is processed and your order is ready to collect, we will send you a 'Ready for Collection' email. Collect in store orders are usually ready within 24-48 hours.

- Please do not attempt to collect your order unless you have received your ‘Ready for collection’ email.

We keep orders for 14 days and after that we'll return the items to stock and issue you with a refund, through the same method of payment that was used when your order was placed. If you can't pick up within 14 days, we can sometimes extend the holding period, please call our Customer Service Team who can help you with your request on +44(0)141 221 3322

International Delivery

European Zone 1: Belgium, Denmark, France, Germany, Luxembourg, Monaco, Netherlands, Republic of Ireland (0-2kg - £19.95, 2+kg - £29.95)

European Zone 2: Austria, Czech Republic, Estonia, Finland, Hungary, Italy, Latvia, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey (0-2kg - £19.95, 2+kg - £29.95)

European Zone 3: Bulgaria, Corsica, Croatia, Portugal, Romania (0-2kg - £19.95, 2+kg - £39.95)

European Zone 4: Azores, Greece, Madeira, Sardinia, Sicily (0-2kg - £19.95, 2+kg - £44.95)

European Zone 5: Andorra, Canary Islands, Gibraltar (0-2kg - £19.95, 2+kg - £54.95)

European Zone 6: Balearic Island, Cyprus, Iceland (0-2kg - £19.95, 2+kg - £64.95)

European Zone 7: Malta, Vatican City (0-2kg - £19.95, 2+kg - £74.95)

International Zone 1: Belarus, Belize, Bosnia & Herzegovina, Liechtenstein, Macedonia (0-2kg - £38.95, 2+kg - £79.95)

International Zone 2: Japan, Samoa, Singapore, Thailand (0-2kg - £39.95, 2+kg - £120.95)

International Zone 3: Cambodia, Christmas Islands, Cocos (Keeling) Islands, Fiji, French Polynesia, Papua New Guinea (0-2kg - £90.95, 2+kg - £278.95)

International Zone 4: Argentina, Bahrain, Bangladesh, Barbados, Brazil, Chile, Jordan, Kenya, Mexico, Oman, Pakistan, Qatar, Sri Lanka (0-2kg - £44.95, 2+kg £156.95)

International Zone 5: Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Aruba, Azerbaijan, Bahamas, Benin, Bhutan, Bolivia, Botswana, Burkino Faso, Burundi, Cameroon, Costa Rica, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Ethiopia, Falkland Islands, Faroe Island, French Guiana, Gabon, Gambia, Ghana, Grenada, Guinea, Indonesia, Jamaica, Mauritania, Mauritius, Montenegro, Monserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miguelom, Saint Vincent and Grenadines, Senegal, Seychelles, Turkmenistan, Turks & Caicos Islands, Venezuela, Virgin Islands (British) Virgin Islands (U.S) Zambia, Zimbabwe. (0-2kg - £108.95, 2+kg - £281.95)

International Zone 6: Canada, Saudi Arabia, USA (0-2kg - £19.95, 2+kg - £64.95)

International Zone 7: Australia, Bermuda, China, Egypt, Hong Kong, New Zealand, UAE (0-2kg - £29.95, 2+kg - £74.95)

SECURITY & LIABILITY
For European and International orders we use a combination of couriers including Royal Mail and Parcel Force.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Greaves Sports does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions surrounding delivery, please contact us on +44 (0)141 221 3322.

RESTRICTIONS & TAXES
All products are shipped from the United Kingdom and it is important to note that you may have to pay customs duties and taxes on the items you purchase outside of the UK and that these local fees are not included in your Greaves Sports invoice.

Greaves Sports is unable to predict these charges and we recommend contacting your local importing office.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

Some products getting imported into the USA and Canada may always be charged.

We do not deliver to PO Box and MPS addresses.

No orders can be marked as gift.

Please contact us at customerservices@greavesports.com if you have any worries regarding duties, taxes and fees after speaking to your local tax office.