Our e-Vouchers are sent electronically on the email delivery date you specify to the email address provided for the recipient. Payment for the e-voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue.
Please note: e-Vouchers purchased online can only be redeemed via the online store. They cannot be redeemed in our Gordon Street store. e-Vouchers are electronic & are not dispatched in the post. Please ignore the delivery address option on page 3 of the basket process, this will not be valid as the e-vouchers are sent via email & email only to the email address provided.
(If you wish to purchase a physical paper voucher to be used in our Gordon Street store please call us on 0141 221 3322 or indeed pop in and see us.)
The value of the e-voucher is your choice. The gift voucher will be allocated to the recipient's account in the form of e-wallet credit which can be redeemed at the final stage of the checkout. The recipient will receive a redemption code that will have to be entered into the discount code box provided, this will apply the voucher.
If the items purchased total less than the gift voucher amount the remaining funds will stay in the e-wallet to use on the next purchase, if the items purchased exceed the gift voucher amount the remaining value must be paid by card in order to complete the order.
Confirmation of the e-Voucher will only be sent to the purchaser once the order is confirmed by ourselves. E-Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted e-Vouchers cannot be returned and voucher codes cannot be used to purchase another gift voucher.
If the recipient does not already have an online account with our site, they will have to create an account using the email address the voucher was delivered to, this can be done at during the checkout process. The funds will then automatically appear and the option given to redeem the funds against the cost of purchases in the basket.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued.