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Christmas 2021 Information


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E-Vouchers Information

  • E-Vouchers are sent electronically on the email delivery date you specify to the email address provided for the recipient.
  • Please do not use your own e-mail as the recipient - doing so will not allow the receipt to redeem the e-voucher.
  • E-Vouchers can only be redeemed online. E-Vouchers are electronic & are not dispatched in the post.

If you wish to purchase a physical paper voucher to be used in our Gordon Street store please order online here call us on 0141 221 3322 or indeed pop in and see us.

How do E-Vouchers work?

When you purchase a e-voucher from our website, you need to submit the email address of the intended recipient of the gift voucher.

The recipient then receives an automatically generated email on the date you select, which lets them know that they have a voucher to redeem on our website. If they're already registered, they can log in to their account to activate the voucher for use, and if not, they will need to register first using the email address that the voucher notification was sent to.

Once the voucher has been activated by the recipient, the amount of the voucher will be added to the recipients e-wallet which they can use against a purchase on our website.

Our E-Vouchers are sent electronically on the date you specify to the email address you provide.

Payment for the E-Voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue. The value of the E-Voucher is your choice.

Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Greaves.

Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.

Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.

If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance in your e-wallet account that you can use at a later date.